Introduction to cross-cultural communication: Breaking through differences

To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.
Anthony Robbins

This workshop is the last one in a series of three. They all focus on getting you ready to communicate effectively in the 21^st century. This workshop is about giving you some keys to understand and communicate effectively in an increasingly complex global workplace.

Description

Have you ever wondered why email you receive from certain countries don’t answer your expectations? Why some of your foreign colleagues sound distant or cold when you call them? Do you sometimes feel that you ‘can’t get through to these people’?

The way we communicate is widely influenced by cultural norms and may rub people the wrong way. Getting an understanding of how different cultures make decisions, give feedback, build trust, and communicate such preferences will help participants of the training work & communicate more efficiently and harmoniously.

Based on research from leading sociologists, ethnologists and cross-cultural experts such as Geert Hofstede, Edward T. Hall, Erin Meyer and Fons Trompenaars, we will introduce in a structured, serious yet fun way some of the main differences. After this training, you will get clarity on why you may prefer getting directions from your Danish colleague than your Indian colleague or the other way around! Or why the decision-making process takes longer in Sweden than in France or Germany. More importantly, you will know how to get your message across and establish a relationship of trust across numerous countries.

As a Dane working with international people or a non-Dane working in Denmark and/or in a global role, you want to understand how culture influences how people work and communicate.

• Discuss various cultural dimensions and use participants’ experiences to bring these dimensions to life

• Role play work & life situations where cross-cultural communication can derail or improve relationships

• Practice communication techniques to communicate effectively in a global context
  
  This training is most relevant for: anyone working with international colleagues or clients who seeks to improve/optimise the relationship.

By the end of the training you will:

• Be familiar with the concept of cultural dimensions and how to best communicate in such contexts

• Understand what is usually considered good communication in different cultures

• Have tool to adjust your communication style effectively

  Duration: 1/2 day

  Laure-Anne is an experienced communication consultant, trainer and coach at LA Communication.

  For almost 20 years she has been an advisor in communication and has worked with C-suite, managers and individuals who need to sell their ideas, products or services. She has lived in four countries and worked in international companies covering a wide span of industries, including Maersk and Lundbeck in Denmark. She is passionate about communication and uses coaching techniques to boost participants confidence and give everyone a personal learning experience. She especially enjoys working with people with a technical background and is dedicated to helping them unlock their potential.

  She holds two Master’s degrees, including one in Information & Communication from Université Paris-II. She trained as a co-active coach with the prestigious Coaches Training Institute in Amsterdam and London and is a mentor with PWN Copenhagen.