What is the shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback is one of the essential elements of good communication. – Unknown author
This workshop is the second one in a series of
three. They all focus on getting you ready to communicate effectively in the 21st
century. This workshop is zooming in on a critical aspect of communication:
feedback. Whether we love them or dread them, feedback conversations have the
potential to break or grow. Come and learn techniques that you will test on the
How do you feel when a recruiter quizzically ends an interview with a simple ‘thank you for your time’? How do you tell a colleague that their performance is not satisfactory? Are you uncomfortable giving or receiving feedback?
From positive reinforcement to increased self-awareness, feedback is used to grow oneself and others. Well used, it contributes to an environment of open and useful communication. There are multiple ways to give and receive feedback and creating the right context for such a conversation is critical. We will learn how to move away from the uncomfortable or useless feedback session to having feedback dialogues where both parties benefit. After this training, you will be familiar with different techniques of asking, giving and receiving feedback that will invite you and others to share constructive information to develop skills and behaviours.
During this training
Consider the cultural angles when giving/receiving feedback
Provide examples, do’s and don’ts you can use every day
This training is most relevant for people with a technical background (engineers, scientists, IT professionals etc) who would like to improve how they handle feedback.
Managers and team leaders who want to use feedback as a real development tool.
Employees of international companies who want to consider how feedback is used differently across cultures.
By the end of the training you will: Have learnt how to use feedback to increase your self-awareness and develop your skills
Have learnt how to use feedback to increase your self-awareness and develop your skills
Know when, how and to whom you should ask for feedback to get the most out of it
Have practiced giving negative feedback in a constructive manner
aware of the differences in giving/receiving feedback depending on the culture
of the people you are dealing with
Laure-Anne is an experienced communication consultant, trainer and coach at LA Communication
For almost 20 years she has been advising C-suite, managers and individuals with their communication. She has lived in four countries and worked in international companies covering a wide span of industries, including Maersk and Lundbeck in Denmark. She uses coaching techniques to boost participants confidence and give everyone a personal learning experience. She especially enjoys working with people with a technical background to help them unlock their potential.
She holds two Master’s degrees, including one in
Information & Communication from Université Paris-II. She trained as a
co-active coach with the prestigious Coaches Training Institute in Amsterdam and London and is a mentor with PWN Copenhagen.
Coffee/tea, water and sandwiches will be served during the evening.
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