Eliciting and managing requirements - Copenhagen
IDA supports the UN's world goals
IDA wants to make visible the link to the United Nations 17 Sustainable Development Goals (SDG). This event covers, among other things, the above development goals. Read more about the UN's 17 Sustainable Development Goals (SDG)
Master the art of eliciting and setting applicable and efficient requirements by transforming identified needs into clear and actionable requirements.
Efficient and applicable requirements
This course delves into the methodologies and best practices of using requirements in product and service development. Participants will learn and practice how to elicit, set and manage requirements, which must be validated, verified and adapted as the project and its boundaries evolve. When don properly requirements support efficient project management, development, collaboration and communication with stakeholders inside and outside your company.
Day 1 will focus on eliciting and setting efficient and applicable requirements for your project. This is done with a focus on gaining knowledge from users, customers, and other stakeholders to elicit the requirements. Setting precise requirements is important, which is practiced using the Easy Approach to Requirements Syntax (EARS) ruleset. The formulated requirements are put into a performance specification to ensure efficient registration and communication of the set requirements.
Day 2 focuses on managing the requirements within your company. With methods like House of Quality, the requirement sources become traceable, and the knowledge can be transferred from one department to the other. The set requirements call for assigning responsibilities, e.g. with RACI charts, handling risks and mitigation. Handling conflicting requirements and prioritising them can be done with the weighted criteria evaluation matrix.
The course is developed and taught by product and service developers with extensive project management experience. Throughout the course, they complement theoretical knowledge with concrete methods and best practice.
The agenda of the courseDay 1: Eliciting and setting requirements in a project
- Understand the importance of precise language in requirements
- Divide large projects into smaller parts and find relevant categories of requirements
- Elicit requirements for different stakeholders: users, sustainability requirements, marketing, production
- Set and formulate concrete requirements with the Easy Approach to Requirements Syntax (EARS ruleset)
- Ensure efficient communication with other departments to elicit requirements
- Consider the importance of different requirements regarding size, value and risk
- Communicate non-text-requirements to team members and stakeholders with requirements in the form of drawings, videos and mock-up presentations
- Make a range check of your requirements, focusing on desirability, feasibility, viability and premade checklists
Day 2: Managing requirements within an organisation
- Requirements used in a company context as: alignment tools, development tools and means for evaluation
- Handling requirement conflicts with weighted criteria evaluation matrix
- Combine engineer requirements and user needs with the House of Quality
- Position your current project, considering the company’s product, service and technology portfolio
- Assign responsibility and roles for each group fo requirements with the RACI chart (Responsible, Accountable, Consulted, Informed)
- Handle risks concerning: unknown technology capabilities, change in user and market needs during the project and mitigation efforts vs size of risks
The course requires no previous knowledge of working with requirement and can be relevant to those who work with eliciting, setting and managing requirements and want to structure the process. The course is well suited to people who are both new and experienced in manage requirements and those who work primarily with either the project team, leaders or stakeholders.
The course is for:
- Project managers who use requirements as a part of managing projects
- Product developers who use requirements as a framework for development projects
- Product owners who elicit, set or manage requirements in a backlog during projects
- Business analysts who elicit requirements and want to be clear when communicating with stakeholders
- Other stakeholders involved in eliciting, setting, managing, or overseeing project requirements
The course gives you a solid understanding of the process of eliciting, setting, and managing requirements based on user needs, strategic intelligence, production issues, marketing demands, and how to handle non-verified gut feelings. After the course, you will have lots of applicable knowledge, methods, and tools, as well as a network of equal-minded people you can spar with afterwards and you will be able to:
- Understand the methodologies and techniques to transform vague stakeholder needs into actionable requirements for any project with user story cards
- Transform demands and wishes from production, marketing, and other departments into valuable development boundaries
- Use methods like objectives tree to divide your project into smaller parts to gain concrete requirements for each part
- Understand and use effectively the significant impact of word choice and punctuation in drafting requirements for accuracy, clarity, and detail in requirement management
- Understand what constitutes a reasonable requirement, ensuring they are clear, concise, and actionable e.g. with the EARS ruleset
- Set up and organise requirements for clarity and ease of reference e.g. in requirement specifications, backlogs, and similar methods
- Use the tool “The House of Quality” to combine engineer requirements with user needs and wishes to benchmark potential design changes in effort vs outcome.
- Ensure the ongoing alignment with requirements
- Use RACI charts to address responsible, accountable, and other stakeholders for each requirement
- Use of success criteria for giving development projects direction and being a basis for evaluation
The course combines knowledge presentations and concrete, hands-on application of the acquired knowledge. The teaching is case-based to work with setting up several sets of requirements during the course.
The course:
- 2 days - from 9 AM – 4 PM (breakfast from 8.30 AM)
- Course materials
- Full training day catering
After the course:
- Course certificate
Erik brings over 20 years of experience in innovation, leadership, and business development, with a particular focus on product-service innovation/development and radical innovation. He holds a PhD in Employee-Driven Innovation, is a trained engineer, holds an MBA from DTU, and is a certified coach and Lumina Learning practitioner.
Erik has extensive experience in development processes, consulting, and teaching. His expertise spans facilitation, innovation, sustainability, team dynamics, creativity, and the development of innovation strategies. He has served as a development manager, consultant, and facilitator and has been involved in several startup ventures.
IDA supports the UN's world goals
IDA wants to make visible the link to the United Nations 17 Sustainable Development Goals (SDG). This event covers, among other things, the above development goals. Read more about the UN's 17 Sustainable Development Goals (SDG)
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