Design Thinking in Practice - with Certification Opportunity - Copenhagen

The ability to think innovatively and solve problems is crucial, and having the right tools to structure the innovation process is essential. In this comprehensive Design Thinking course, you will learn to create better products, optimize work processes, and make a significant impact in your organization.

The course equips you with practical skills, methods, and experience. Through interactive learning and hands-on work, you'll have the opportunity to immerse yourself in the Design Thinking process, develop innovative solutions, and test them in real-world scenarios.

You also have the option to add certification, wherein you'll receive an official Design Thinker certificate from DanCert upon completion. This certificate serves as your ticket to a growing community of Design Thinkers and a validation of your ability to apply and lead Design Thinking in practice.

The course provides a solid understanding of the creative and problem-solving method that supports innovative processes in organizations. You'll learn to integrate user needs and desires into the development process from the beginning and create solutions that can be tested and validated in practice.

The course is divided into two modules (three with certification add-on), ensuring efficient and targeted learning in Design Thinking. The course focuses on:

• Design Thinking process and fundamental tools
• Executing a full Design Thinking process
• Effective involvement and analysis of users, customers, and domain experts
• Identification of insights and "jobs-to-be-done" based on data
• Ideation, prototyping/pretotyping, and testing
• Assessing and developing business potential in ideas and concepts
• Definition and planning of minimum viable product

Requiring no prior knowledge of Design Thinking. It is relevant for anyone looking to structure innovative processes in their organization.

• Product developers responsible for new product development and/or optimization of existing products
• Process engineers working on streamlining work processes and improving production methods
• Project managers aiming to strengthen their ability to lead innovation and/or development projects
• Leaders responsible for innovation and product development in the company
• Consultants wanting to offer Design Thinking as a valuable service to their clients

• Execute a full Design Thinking process independently
• Understand and apply a wide range of Design Thinking tools and techniques
• Identify, understand, and solve problems and needs from the perspective of customers/users
• Test and validate solutions in practice
• Generate innovative solutions

• Assess the potential of applying Design Thinking to solve specific problems in the organization
• Apply the mindset, process, and selected design methods from Design Thinking in practice for developing products, services, and processes
• Prepare and drive the implementation of Design Thinking in the department/company
• Conduct a full design process based on Design Thinking and essential tools

If you choose the certification add-on, you will be prepared to take the Design Thinking certification. The certification consists of a multiple-choice test and must be completed no later than 5 years from the completion of the course. You can read more about the certification on Dancert's website https://www.dancert.dk/certificeringertypeafproevning/personcertificering-design-thinking/

The certification recognizes the participant's ability to apply Design Thinking skills in practice. To pass the certification, you must demonstrate the following competencies:

The course combines self-paced digital learning with workshops/training on course days. The teaching is case-based, and you will actively engage in a full design process, applying tools, techniques, and methods from the digital module.

Module 1: Digital Self-Study (Approximately 6 hours)

You will gain a solid foundation in Design Thinking and a deep understanding of the Design Thinking process, along with the key tools and techniques used in the process.

Module 2 (2 Course Days)

Two days of face-to-face training in executing a full Design Thinking process, from problem identification and ideation to prototyping and testing. You will be trained in using the central tools and techniques at each stage of the design process.

If you have added certification, the course also includes:

Home assignment (minimum 5 hours + 2 hours of coaching with the instructor)

After Module 2, you will work on a self-selected project task with coaching from the instructor. The task involves conducting a mini Design Thinking process in your own company, where you choose the processes, tools, and methods from the course that you want to work with.

Module 3: Digital Self-Study (Approximately 3 hours)

This digital module is designed to train and prepare you to pass the Design Thinker certification. It covers advanced topics related to the implementation of Design Thinking. The module will address the parts of the certification requirements not covered in the previous modules. Formats include engaging and accessible videos, podcasts, small games, and texts. Additionally, there is an opportunity to try certification-like multiple-choice tasks.

Certification/Exam

• The certification takes place through physical attendance at Dancert A/S at the Danish Technological Institute in Taastrup or Aarhus
• 35 Multiple Choice questions randomly selected from a pool of 70 questions
• 30 minutes available
• Passing requires a minimum of 28 (80%) or more correct answers
• Diploma will be awarded upon passing

• 2 course days – 9:00 AM to 4:00 PM, including meals (in English)
• Digital course in Design Thinking and essential tools (in English)
• Access to AmperApp for 3 years + AmperBox (94 physical Design Thinking tool cards) (valued at 3,000 DKK) (in English)
• Teaching materials (in English)
• Course certificate

• Digital course in advanced Design Thinking tools and exam preparation (in English)
• Design Thinking home assignment + 2 hours of individual coaching and guidance with the instructor
• Design Thinker certification (in English) (Dancert) (valued at 3,000 DKK)

Founding partner & business designer

Ole is specialised in Design Thinking, Innovation Management, Business Model Innovation, and Tech. Transformation. For more than 12 years, he has been delivering governance, analyses, capabilities and innovations for "those who lead your transformation and innovation". Ole combines hard data and creative design to create data-driven, sustainable and disruptive solutions.

Ole holds a PhD in Design Thinking and Disruptive Innovation from DTU and Stanford University, and he is a highly experienced business designer, entrepreneur and educator. Also, he is the founder of Ampersand.

Senior Consultant

Martin has worked with Design Thinking, Engineering Design, and education for over 10 years. He holds a master as a design engineer and a PhD in materials and surface technology. He has taught design processes, requirements specification, facilitation, and user involvement at Aalborg University. He has a hands-on approach to design, development, and learning and seeks to inspire companies to explore creativity and face their zero-mistake culture. He has worked as a project manager and content designer at exhibitions and teaching programs at several cultural institutions. Martin is a Senior Consultant at Ampersand.